Cash Handling

Definitions

  • Cash manager - someone with access to the safe
  • Key holder - someone with access to the security room
  • Envelope - Zipper cloth envelopes used for deposits
  • Skim - when cash is pulled from the register, put in an envelope and deposited in the safe
  • Skim log slip - a report that tells the cash manager what the skim is for
  • Float - the fixed amount of cash in the register is at the beginning of a business day for the purpose of giving change
  • Day end report - a bundle of physical papers describing all the activity in your cash register for the day

Forms


Cashier Responsibilities

  • You will be assigned a key for your own till:
    • Do not share your key
    • Do not leave your till unattended with the key in it
    • Do not leave cash laying around
    • You are responsible to lock up your till after your shift
  • Your float should be at $400
    • You are responsible to keep adequate change in your till - do not wait until your last coin, you could get busy and need to do several sales
    • You may hold extra cash in the float at your own discretion - it's sometimes handy to have a couple extra dollars to round off a total (instead of giving back 95 cents)
    • Any surplus in the till should be investigated with the cash manager - did you give inadequate change?  Did you forget to register payment?
    • Discuss tip policy with your store manager.

Opening

  • Count your till using the Opening Cash Count form.  Print and sign a copy to hold for your day end report.
  • Make sure you have enough change to do a typical shift:
    • I suggest:
      • At least 7 of $5 and $10 bills
      • At least 12 of $1 and $2 coins
      • At least 20 of the other coins
    • If your quantities are less than that, make an exchange with a cash manager as soon as possible.
    • Your opening count is a record of your change levels - your cash manager will be checking that if you frequently ask for change last minute

Skimming

  • For safety, do not keep more than $1500 in your till.
  • Any time you pull cash out of your till you must complete a Skim Log Slip.  Print and sign 2 copies:
    • Include 1 in the envelope
    • Hold on to the second one for your day end report
  • Give the envelope to a cash manager (or a key holder if the cash manager is not available) to be deposited directly into the safe

Closing

  • Closing must be done before leaving the store, do not leave it for next morning.
  • Odoo's payments report:
    • Go to Accounting -> Customers -> Payments
    • Apply the following filters:
      • 1) Date (ie. "Today's Payments")

      • 2) Payment method (ie. "Cash 2")

      • 3) Posted

      • 4) Group by Payment Date > Day:

      • Save to favorites (optional) to skip these steps next time:

    • Print this report and sign it.  This is page 1 of the day end report.  It should look like this:

  • Add up your cash receipts to make sure it agrees with the number in Odoo.  This will catch user error such as:
    • Payment registered to wrong cash register
    • Forgot to register payment
    • Duplicate payments
  • Do a final skim:
    • The total of your skims for the day must match Odoo's amount within $0.02 (penny rounding).
    • Cash shortages/surplus should affect your float, not your final skim.
  • Count your till using the Closing Cash Count form.  Print a copy for your day end.
  • Day end report should include the following in this order:
    • Odoo's payments report
    • Skim log slip(s)
    • Opening cash count
    • Closing cash count
    • All cash receipts from sales for your cash register
  • Staple the day end report together and leave on your cash register for a cash manager to collect.

Cash Manager's Duties

  • Day end reports will be checked for accuracy, completion and formatting:
    • Is all information filled out?
    • Are all forms signed?
    • Are skim log slips included with envelopes?
    • Does the total of skims equate to the amount shown in Odoo within $0.02?
    • Is there a discrepancy between the sum of the cash receipts and the amount on the Odoo payments report?
  • Envelopes will be counted and compared with the skim log slips
  • Any missing reports, shortages or discrepancies will be discussed with the cashier - repeated inaccuracies will result in disciplinary action since proper cash handling is an essential component of your role as counter salesperson.
  • Other daily duties:
    • Prepare a cash deposit when cash on hand exceeds a certain threshold
    • Ensure enough change is on hand for a few days